Customer Relationship Management (CRM) systems enable companies to track and manage all customer interactions across the customer lifecycle from lead to order to support in one master system of record.

CRM software suites typically provide

• Sales Automation including contact, account, and opportunity management, 
• Marketing Automation features such as lead and campaign management, 
• Customer support features such as support case and knowledge management, and
• Unifying database and platform for companies to manage all customer data and customer-facing applications.

ComplexIT.ca  helps you select the best CRM Software product for your business purposes. We constantly monitor capabilities and rates of various CRM products with focus on user satisfaction and market presence.

Among many criteria we take into account, when helping to select CRM-ERP software for your business needs, are:

• Cost
• Mobile access
• Ease of use
• Automation capabilities
• Contact-management features
• Lead-generation tools
• Reporting and analytics 
• Sales and marketing tools
• Employee-tracking capabilities
• Customization possibilities
• Cloud | onsite availability
• Third-party integration
• Service options
• Customer service availability

Please, Contact Us to arrange for FREE assessment of your CRM | ERP needs.

ComplexIT.ca delivers a CRM-ERP based solution that are fully or partially (depending on needs) integrated with your business process. The solution streamlines your sales process across multiple channels within and outside of your organization. It works in the background to save you from wasting time manually performing repetitive sales and marketing tasks, or production & service related operations.

During integration process we also enable automatic logging and syncing data from different sources of communication and production channels, including your support services, website, phone calls, emails, social media.

We provide solution setup and integration services for the following CRMs:

• Salesforce 
• HubSpot  
• Zoho 
• Microsoft Dynamics  
• Oracle Siebel
• Oracle  On Demand
• Oracle Sales Cloud
• SAP 
• NetSuite  
• Infor 
• Vtiger
• Maximizer 
• SugarCRM
• Act!
• CiviCRM and
• RedHen CRM for Drupal

Our wide network of global partners has extensive experience of setting up, integration and upgrade of many other CRM-ERP systems that are not mentioned in the list above, so we can also help.

Please, Contact Us for FREE initial consultation regarding the list of 5 CRMs, that could help your business to increase effectiveness of marketing and sales, and/or improve productivity and customer service.